NATURAL CARE SERVICE

The Natural Care Service is conducted every 4 months for CUCKOO customers to maintain the quaity and excellence of CUCKOO products. The installation and periodic servicing is conducted by the Natural Care Service team which consists of professionally-trained Natural Doctors and Natural Doctresses. We are the first brand in the market to offer a fully specialised team that is solely dedicated to providing Beyond Standards after-sales service.

Price List

Service Price (Per year)

PRIME X1PRIME X1  RM 700.00

Fusion TopFusion Top  RM 400.00

JAZZJAZZ  RM 566.04

C+ MODELQUEEN STAND  RM 650.00

A MODELB MODEL CORDLESS RM 650.00

INDUCTRIO RM 480.00

Fusion TopXCEL  RM 550.00

KING TOPKING TOP  RM 424.53

MARVELRMIRIS TOP  RM 518.87

KING STANDKING STAND  RM 480.00

C MODELD MODEL RM 500.00

ICONICON  RM 550.00

PrincePRINCE TOP  RM 600.00

MARVELRMMARVEL  RM 330.19

C MODELC MODEL  RM 452.83

C+ MODELC+ MODEL  RM 550.00

Check List

CUCKOO

Filter Replacement Schedule

Months

Sediment Filter

Months

Pre-Carbon Filter

12  Months

Natural Filter

12  Months

Nano Positive Filter

Natural Care Service Visit

Natural Care Service Visit

Filter replacement every 4 months

1-To-1 Service

1-To-1

Customised and professional service

Electro Steriliser

Electro-Steriliser

On water tank for selected models

Steam Sterilisation

Steam Sterilisation

For water tank and faucet

NCS 15-Point Check

NCS 15-Point Check

Ensure each part is functioning well and clean

Additional Care Service

Additional Care Service

Steam sterilisation for chopping board and sink

  NCS 15-Point Check

  1. Adaptor
  2. Power Point
  3. Top Cover
  4. Bottom Cover
  5. Water Tray
  6. Water Faucet
  7. Water Tank
  8. Filter
  9. Tubing
  10. Connector
  11. Hot/Cold Switch
  12. Child Lock Safety Button
  13. Touch Cup/Level
  14. Machine Body
  15. Service Sticker
       Explanation
Hidupkan Alat Penguap
1. Switch on the Steamer
Hidupkan Alat Penguap
4. Use the steamer to sterilise the water tank
Hidupkan Alat Penguap
7. Additional NCS – Sterilise the wet kitchen
Hidupkan Alat Penguap
2. Unplug the old filter
Hidupkan Alat Penguap
5. Sterilise the faucet
Hidupkan Alat Penguap
8. Additional NCS – Sterilise the chopping board
Hidupkan Alat Penguap
3. Flush the new filter
Hidupkan Alat Penguap
6. Install the new filter
Hidupkan Alat Penguap
9. Update the records on the service card

  NCS 15-Point Check

  1. Adaptor
  2. Power Point
  3. Top Cover
  4. Bottom Cover
  5. Water Tray
  6. Water Faucet
  7. Water Tank
  8. Filter
  9. Tubing
  10. Connector
  11. Hot/Cold Switch
  12. Child Lock Safety Button
  13. Touch Cup/Level
  14. Machine Body
  15. Service Sticker
       Explanation
Hidupkan Alat Penguap
1. Switch on the Steamer
Hidupkan Alat Penguap
2. Unplug the old filter
Hidupkan Alat Penguap
3. Flush the new filter
Hidupkan Alat Penguap
4. Use the steamer to sterilise the water tank
Hidupkan Alat Penguap
5. Sterilise the faucet
Hidupkan Alat Penguap
6. Install the new filter
Hidupkan Alat Penguap
7. Additional NCS – Sterilise the wet kitchen
Hidupkan Alat Penguap
8. Additional NCS – Sterilise the chopping board
Hidupkan Alat Penguap
9. Update the records on the service card