OUTDOOR WATER FILTER
CUCKOO+ CARE SERVICE

The outdoor filter is serviced every 6 months as a way to maintain the technology that keeps each machine running. Our team of professionals, the CUCKOO+ Care Service team, will visit each customer at their home to conduct the service.

Filter’s Durability

Lasting Performance
+
Effective Filtration

Filter Replacement Frequency

Filter Replacement
under CUCKOO GOOODPLANTM
(Rental Plan)
Filter will be replaced when you purchase a NEW CUCKOO+ Care Service Package (CCSP)
Filter replacement will be done the next month after the purchase of a NEW CCSP

Filter’s Durability

Lasting Performance
+
Effective Filtration

Filter Replacement Frequency

Filter Replacement
under CUCKOO GOOODPLANTM
(Rental Plan)
Filter will be replaced when you purchase a NEW Natural Care Service Package (NCSP)
Filter replacement will be done the next month after the purchase of a NEW NCSP

Filter’s Durability

Lasting Performance
+
Effective Filtration

Filter Replacement Frequency

Filter Replacement
under CUCKOO GOOODPLANTM
(Rental Plan)
Filter will be replaced when you purchase a NEW Natural Care Service Package (NCSP)
Filter replacement will be done the next month after the purchase of a NEW NCSP

Check List

CUCKOO+ Care Service Visit
Every 6 months
1-to-1
Customised and
professional service
CCS 6-Point Check
Ensure each part is
clean and well-maintained
Natural Care Service Visit
Every 6 months
1-to-1
Customised and
professional service
NCS 6-Point Check
Ensure each part is
clean and well-maintained
Natural Care Service Visit
Every 6 months
1-to-1
Customised and
professional service
NCS 6-Point Check
Ensure each part is
clean and well-maintained

CCS 6-Point Check

  1. Water Source
  2. Product Cleanliness
  3. Auto Timer
  4. Leakage Test
  5. Product Surface
  6. Product Performance
CUCKOO PRIME X3 Outdoor Water Filter rental plan free 5-year Outdoor Water Filter Natural Care Service.

NCS 6-Point Check

  1. Water Source
  2. Product Cleanliness
  3. Auto Timer
  4. Leakage Test
  5. Product Surface
  6. Product Performance

Step 1 of CUCKOO's Outdoor Water Filter Natural Care Service is to close the water source and manually flush PRIME X3.

1. Close the water source and manually flush Prime X3 to remove all traces of water

Step 2 of CUCKOO's Natural Care Service is to soak the filter in Natural POE Cleanser (NPC), then wash the casing & the filter.

2. Soak the filter in ths Natural POE Cleanser (NPC) for 3-5 minutes, then wash the casing and the filter

Step 3 of CUCKOO's Natural Care Service is to replace the batteries in the Auto Timer and reassemble it.

3. Replace the batteries in the Auto Timer and reassemble it along with the Prime X3

Step 4 of CUCKOO's Natural Care Service is to turn the Prime Multiport Valve to “Filter” and check for any leakage.

4. Turn the Prime Multiport Valve to “Filter” and check for any leakage

Step 5 of CUCKOO's Natural Care Service is to clean the surface of the PRIME X3 with the Natural POE Polisher (NPP).

5. Clean the surface of the Prime X3 with the Natural POE Polisher (NPP)

Step 6 of CUCKOO's Natural Care Service is to clean the surface of the PRIME X3 with the Natural POE Polisher (NPP).

6. Test the product and let the kitchen water flow for 3-5 minutes to ensure quality of performance

Price List

Service Price (Per Year)

PRIME X3 RM530.00

Terms and Conditions apply. For complete details, please refer to the official T&C page [here].