#SAMASAMA MV 2024
OUR PLANS
CUCKOO+ Care Service
The CUCKOO+ Care Service is a product maintenance service which is conducted periodically for CUCKOO customers to maintain the quality and excellence of CUCKOO products such as water purifiers, air purifier, outdoor filter, and induction cookers. Each service, be it installation or our periodic servicing, is done with extreme care and passion by our professionally trained service specialists, known as CUCKOO+ Service Specialist and CUCKOO+ Technical Specialist, who are part of our CUCKOO+ Service Group.
We are the first brand in the market to offer a fully specialised team that is solely dedicated to providing Beyond Standards after-sales service and have received a 97%* customer satisfaction rate in an independent survey conducted in 2022.
*The above-mentioned figure refers to CUCKOO Water Purifiers and Air Purifiers.
PRESS RELEASE
MILESTONES & AWARDS
Reader’s Digest Trusted Brands Awards 2024
Putra Brand Awards 2023
CXP Best Customer Experience Awards
SME 100 Affin SME Icon Awards 2023
HR Asia Awards 2023
Asia Corporate Excellence & Sustainability Awards (ACES) 2023
Frost & Sullivan Best Practices Awards 2023
Putra Brand Awards 2022
Putra Aria Brand Awards 2022
HRD Awards 2022
HR Asia Awards 2022
HR Excellence Awards 2022
Asia Pacific Enterprise Awards 2022
TBL Halal Award
CXP Best Customer Experience
HR Asia & WeCare Awards 2020
Asia Pacific Enterprise Awards 2020
2019 Frost & Sullivan Asia-Pacific Best Practices Awards
Malaysia Book of Records – Shortest Time For A Multi-Cooker To Cook GABA Rice
2019 Golden Bull Award – Super Golden Bull
