AIR PURIFIER
NATURAL CARE SERVICE

CUCKOO’s air purifiers eliminates up to 99.95% of dust in the air through its technology and advanced filtering system. To preserve the performance of each machine, CUCKOO’s Natural Care Service team visits each CUCKOO user every 4 months to conduct the checkpoint system for your peace of mind.

Air Filter Replacement Schedule

4
months
Harmful Gas Filter
12
months
Deodorisation Filter
12
months
4-IN-1 Ultra PM 2.5 Filter

Check List

Natural Care Service Visit
Filter replacement
every 4 months
1-to-1
Customised and
professional service
NCS 12-Point Check
Ensure each part is
clean and well-maintained

NCS 12-Point Check

  1. Power Point
  2. Back Cover
  3. Display
  4. Mode Light
  5. Dust Sensor
  6. Filters
  7. Service Sticker & Explanation
  8. On/Off Switch Button
  9. Touch Panel
  10. Fan Function
  11. Machine Body
  12. Voice Guide
CUCKOO C Model Air Purifier rental plan free 5-year air purifier cleaning service and warranty

NCS 12-Point Check

  1. Power Point
  2. Back Cover
  3. Display
  4. Mode Light
  5. Dust Sensor
  6. Filters
  7. Service Sticker & Explanation
  8. On/Off Switch Button
  9. Touch Panel
  10. Fan Function
  11. Machine Body
  12. Voice Guide

Step 1 of CUCKOO Air Purifier Natural Care Service is to remove the back cover.

1. Remove the back cover

Step 2 of CUCKOO Air Purifier Natural Care Service is to remove and clean the filters to ensure there are no dust and dirt particles.

2. Remove the filter(s) and ensure there are no dust and dirt particles

Step 3 of CUCKOO Air Purifier Natural Care Service is to clean or change the necessary filters.

3. Change the necessary filters

Step 4 of CUCKOO Air Purifier Natural Care Service is to wipe the air purifier thoroughly.

4. Wipe the air purifier thoroughly

Step 5 of CUCKOO Air Purifier Natural Care Service is to update records on the service card.

5. Update records on the service card

Price List

Service Price (Per Year)

R MODEL RM400.00

K MODEL RM550.00

CUCKOO C Model plasma ioniser air purifier

C MODEL RM500.00

B MODEL CORDLESS RM700.00

CUCKOO D model air purifier for large area like office

D MODEL RM550.00

CUCKOO C+ Model, Malaysia’s 1st air purifier + humidifier combo with periodic service

C+ Model | Air Purifier + Humidifier RM600.00

*Note:

* Following the Budget 2024 announced by the Government, starting 1st March 2024, new Natural Care Service Package (NCSP) purchase(s), loyalty program monthly payment(s), labour, and product relocation will be charged 8% service tax.

* CUCKOO Natural Care Service Package (NCSP) is only available within the first 10 years of product usership. Subsequently, filter replacement service may be continued with separate charges for filters and labour.